Returns & Exchanges

Due to the nature of our product, we cannot accept returns on water once it has been delivered. However, if your order arrives damaged, we will gladly replace it.

Return Process

• 1.
  Inspect Your Delivery

  Check your package immediately upon arrival for any signs of damage or leakage.

• 2.
  Document Issues

  Take clear photos of the damaged cartons and the shipping box.

• 3.
  Contact Support

  Email our team within 48 hours of delivery with your order number and photos.

• 4.
  Receive Replacement

  Once approved, we will ship a replacement case to you at no additional cost.